For players aged 21+

tk 33 Responsible Gaming

Q: How do I activate self-exclusion?

Contact tk 33 directly via live chat or email (support@tk-33.cam) and request self-exclusion. Let us know how long you want the break to last and our team will act quickly. Once the exclusion is active, you cannot lift it yourself — your account will only be reactivated after the set period has ended.

Gaming is for enjoyment — not stress. Know your limits, make informed decisions, and seek help when you need it.

All casino and betting activity on tk 33 is only for players aged 21+

The right approach to gaming

tk 33 believes that online gaming is entertainment — not a source of income and not a solution to financial problems. Whether you play slots, bet on cricket or enjoy live casino, every activity should be for fun. That is why we want every user to play with awareness and within a set budget.

Responsible gaming means making informed decisions. It is important to regularly review how much time and money you are spending. Our Terms and Conditions clearly set out all the rules around betting and bonuses — reading them will help you make better decisions.

The reality is that for some people gaming can become a habit that gets out of control. This is not a cause for shame — but getting help in time is very important. More information on responsible gaming is available in our FAQ section.

tk 33 always puts the safety of its users first. We do not allow anyone under 21 to open an account, and age is confirmed during account verification. We also keep personal gaming-related information secure — full details are available in our Privacy Policy.

Tools for setting your own limits

tk 33 gives you several tools to control your pace of play and spending. Use them — it is not a sign of weakness, it is the sensible thing to do.

Deposit limits

Set a daily, weekly or monthly deposit amount. Once a limit is set it takes effect immediately, and increasing it requires a waiting period.

Session time limit

Decide in advance how long you will play in one sitting. When the set time is up, the system will automatically alert you.

Self-exclusion

Block yourself from your account entirely for a set period. Once the exclusion is active, you cannot remove it yourself.

Loss limit

If you lose more than a set amount, your session will automatically end — this helps protect you from larger losses.

Cool-off period

Temporarily suspend your account for a few days or weeks. This break helps you stay clear-headed and keep gaming in perspective.

Direct support

To set any limit or make a decision about your account, contact our 24/7 live chat or send us an email. We can help you in Bangla.

Recognise the warning signs

If any of the following signs apply to you, pause and take stock of yourself.

Being unable to stop even after spending beyond your budget

Playing for hours on end while neglecting sleep, meals or daily responsibilities

Lying to family or friends about how much you are gaming

Chasing losses by placing larger bets to try to win back money

Going into debt or falling into financial difficulty because of gaming

Feeling restless or irritable when you cannot play

Realising that gaming is affecting your work, studies or relationships

Repeatedly trying to cut down on gaming but failing

Check yourself

Answer each question below honestly in your mind. If more than three answers are "yes", consider seeking help.

Have I spent more than my budget in the past month?

Have I gone back to play the next day to try to recover money I lost?

Have I hidden from my family how much I am playing?

Have I thought about stopping gaming but been unable to?

Is gaming causing problems in my daily life?

Ways to get help

Asking for help takes courage. You are not alone — your family, professional counsellors and the tk 33 support team are always there for you.

tk 33 Live Chat

Our support team is available on live chat 24 hours a day, 7 days a week — in both Bangla and English. They can help you directly with self-exclusion or setting limits.

Email Support

Send any responsible gaming request by email to [email protected]. Our team will respond quickly and your privacy will be fully protected.

Family and friends

Tell someone you trust — a family member or close friend. Their support will help you stay on the right track and reduce the pressure of making decisions alone.

Professional counsellors

Seeing a mental health specialist or counsellor is not a sign of weakness. Seeking professional help for addiction is an effective and respected step to take.

Responsible gaming community

Learn from the experiences of other players who game responsibly. Set a rule for yourself and stick to it — that is the key to lasting enjoyment.

tk 33's commitment

We want every one of our users to play in a healthy, enjoyable way. Responsible gaming is not an option — it is part of our core values.

Important information and guidance

Age limits are strictly enforced

You must be at least 21 years old to create an account on tk 33. Age verification documents are required during account verification. If there is any chance a minor could access your account, log out and keep your password secure.

Gaming is never a way to earn money

Online gaming is a form of entertainment. Winning and losing are both normal, and outcomes cannot be predicted with certainty. Only bet money that you can afford to lose without it affecting your daily life.

Advice on setting limits

Before each session, ask yourself — what is my budget today? How long will I play? Set those limits before you start. Avoid the temptation to raise your limit mid-session. Take a break when you lose, and take a break when you win too — that is the basis of healthy gaming.

Consider your state of mind

Avoid gaming when you are angry, sad, lonely or under the influence of substances. Decisions made in those states often lead to regret later. Playing with a clear head and a stable state of mind means more enjoyment and better decisions.

For players aged 21+ Safe gaming Self-exclusion 24/7 support

Responsible gaming questions and answers

Contact tk 33 directly via live chat or email ([email protected]) and request self-exclusion. Let us know how long you want the break to last and our team will act quickly. Once the exclusion is active, you cannot lift it yourself — your account will only be reactivated after the set period has ended.

Yes. You can set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires a waiting period. This gives you time to reconsider before acting on an impulse.

No. All casino and betting activity on tk 33 is strictly for players aged 21 and above. Age is verified when an account is opened and again before any withdrawal. Accounts belonging to minors will be closed and any deposited funds will not be returned.

Stop playing first and tell someone close to you. Then contact tk 33 via live chat to activate self-exclusion. Also speak with a professional mental health counsellor. Remember, asking for help takes courage — there is nothing to be ashamed of.

Yes, when played responsibly gaming can be genuinely enjoyable entertainment. However, it is not a reliable way to earn money — both winning and losing are possible. Playing within a fixed budget and time limit allows gaming to play a positive role in your life as a form of leisure.

Always keep your account password private and log out after every session. If you suspect someone has used your account, change your password immediately and notify our support team. Make sure in particular that minors cannot access your account.